Senior Support Team
Dear valued partner,
As a local mid-sized business owner, I know how challenging and stressful daily life can be. I know how many different things cross your desk in a single day and I know how any hole in your staff can send ripples through your organization and will eventually result in more stress for you because I have lived these things.
I have seen, first hand, how the vendor/client relationship can remove stress and add to any company’s overall productivity. And, unfortunately, I’ve experienced a few relationships with my vendors that have been a drain on me, as well as my organization.
When I took this business over in early 2015 I promised myself that I would do everything in my power to become a vendor that removes as much stress as possible from the clients who have trusted my team with the important role of representing their interests in the labor market.
In the months since, I have sought out like-minded individuals who share my view of what it means to be a “key vendor,” and what is required to achieve that status. I firmly believe the group of people I have assembled at TPI is ready to play that all too important role as a stress reliever. I hope you will grant us an opportunity to prove it.
Heidi LordVice President of Operations
Greetings, my name is Heidi, and I wear the safety and organizational structure hats for TPI. I take pride in keeping our employees and company safe and running smoothly.
As a native of southwestern Vermont, I come by the New England ethic naturally and really enjoy finding the best methods to accomplish any task.
When not at work or busy with my unofficial duties as ‘office mom’ I can usually be found with my family and my dog, Titan, who loves to walk through the woods.
Rich ChoateDirector of Information Systems
Hello, I’m Rich…. well, not just yet and probably never!
I oversee the IT/Technical needs as well as a few other things. It is my job to adapt our systems to the needs of our staff and to the technological changes that seem to change every day.
I have been a member of the team for 20 plus years now and just when I think I have seen it all.
I was born and raised in New Hampshire and love everything about it (except winter).
Mike FairbankDirector of Marketing
Mike is one of the newer members of the TPI team. He received his Bachelors in Studio Art from Colby-Sawyer College and is excited to work closer to his field of study.
He grew up in Walpole, NH and has worked in Keene at multiple locations (at one time) so you may recognize him. When he is not hard at work, Mike enjoys competitive bowling, watching any New England sports team, and developing (pun intended) his photography skills.