Field Service Manager


A New Hampshire company is seeking a Field Service Manager.

Responsibilities:

  • Directing and establishing goals and objectives for the Service Technicians and Engineers and Department members
  • Planning, directing and organizing the service department
  • Preparation of quotations for both parts/components and service work to be performed
  • Provides input to the department budget and effectively monitors performance of the budget
  • The position will work cross-functionally within the organization at all levels

Qualifications:

  • Must be able to build and maintain effective working relationships with customers as well as with company sales and service engineers/support personnel
  • Must be able to work in a collaborative manner and provide guidance, leadership, technical support as needed
  • A bachelor's degree in an engineering discipline coupled with 5+ years of experience managing a service department in a manufacturing environment is required
  • A thorough knowledge of a variety of testing equipment including frequency analyzers, o-scopes, chart recorders etc.
  • Above average analytical and problem solving skills, and outstanding communication skills (both verbal and written) is essential
  • Must be willing to travel both domestically and globally (a current/valid US passport is required) on short notice.

Hours:

  • 1st Shift | Mon-Fri | 8:00am-5:00pm

Pay Rate:

  • Salary based on experience

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